http://blogs.whatsonstage.com/2009/01/07/drama-on-the-box-and-in-the-box-office/ Mon, 22 Mar 2010 07:54:32 +0000 http://wordpress.org/?v=2.2.2 http://blogs.whatsonstage.com/2009/01/07/drama-on-the-box-and-in-the-box-office/#comment-36986 Peter Harlock Tue, 13 Jan 2009 15:48:26 +0000 http://blogs.whatsonstage.com/2009/01/07/drama-on-the-box-and-in-the-box-office/#comment-36986 Keep up the good work re theatre box offices Michael; just imagine what it's like for the rest of us - you get most of your tix sent to you by simpering PRs! I go to the theatre at least 70 or 80 times a year and I pay. But I will not call a box office or even go to one - I do everything online. I had to put up with patronising and ignorant Box Office staff for 15 years in the West End when doing shows and you learn those lessons the hard way. We've had a service revolution in the restaurant industry - what is it about the theatre industry that bad habits simply get passed on from generation to generation? Keep up the good work re theatre box offices Michael; just imagine what it’s like for the rest of us - you get most of your tix sent to you by simpering PRs! I go to the theatre at least 70 or 80 times a year and I pay. But I will not call a box office or even go to one - I do everything online. I had to put up with patronising and ignorant Box Office staff for 15 years in the West End when doing shows and you learn those lessons the hard way. We’ve had a service revolution in the restaurant industry - what is it about the theatre industry that bad habits simply get passed on from generation to generation?

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