Into what hoods and where are they anyway?

There’s a full page advert for Into the Hoods in today’s Guardian which is a first on two fronts: it doesn’t say which theatre the show’s on at (it’s on at the Novello); and it carries a recommendation (”The most exuberant, imaginative dance musical since Cats”) from that theatre’s owner — and producer of Cats — Cameron Mackintosh.

I look forward to other theatre bosses following suit, so that the whole debate about selectivity of critics’ quotes is rendered irrelevant.

Nicholas Hytner, for instance, could turn things around on behalf of Michael Frayn at the box office, surely, by declaring that “Afterlife is a bloody good play, despite what you’ve read, the most intelligent and entertaining piece about a great theatre director since I last wrote about myself.”

Or Nica Burns could try and save the under-subscribed Deep Blue Sea revival with, “I have not been so thoroughly immersed in a great event since I slipped over in the bath and found my rubber duck.”

The Into the Hoods ad does carry a telephone number, but doesn’t list times of performances, or ticket prices, or who’s in it, or indeed who wrote it! And then theatre producers wonder why nobody’s going to their shows and the theatre’s dying!
 
Undaunted, I rang the number given, which was a Delfont Mackintosh central booking number. The number connected and played me some hideous airport lounge music.

Eventually — I might have decided to do something else altogether by now if I was an ordinary punter — a nice young man came on the line and told me there were tickets available for virtually every performance (I’m not surprised) and that prices ranged from £39.50 down to about sixty tickets a performance at £15, which sounds fair enough if the show is aimed at a young audience, which much at least was seriously implied by the aforesaid advert.

He then dealt the death blow. There was a £1.50 booking fee — per ticket! What is that fee for, exactly? Maybe it will go towards hiring a competent advertising agency. But my new box office pal was having none of that. Why was the theatre’s address left off the advert, I asked him. “It must have been the newspaper people,” he said. “They’re all absoluteley hopeless.”

Well, maybe they are. But if the ad includes another recommendation from that well known drama critic Steve Coogan — “Take your kids and be a cool dad for a couple of hours” — it might be a good idea to advise dad where exactly to take them to.

Or is the idea to be subliminal about the show? Plant a seed, reap a harvest. Who knows. I haven’t yet seen Into the Hoods. Or put it another way, I saw Into the Hoods in an early form at the Edinburgh Festival a couple of years ago and it was so dire, so terrible, so witless, noisy and bum-numbingly awful that I fled the fringe venue after twenty minutes. 

The title trades on a reference to Into the Woods by Stephen Sondheim, but it has nothing at all to do with that wonderful show. It’s hip hop urban teeny bopping time in hoodie-ville and, according to another quote on the ad, “a fantastic life-enhancing take on multicultural London” (Liz Hoggard, a journalist on the Evening Standard but not a drama critic).

So I fully intend to go along and see where and why the show has improved beyond all recognition. That’s if I can remember the address of the Novello, and the damned thing’s still on when I get there.

5 Responses to “Into what hoods and where are they anyway?”

  1. Peter Harlock Says:

    Nice one Michael; sometimes this has happened (leaving name of theatre off advert) if producer cannot book a theatre in time but wants to open for group booking anyway and of course the centralised booking room with booking fees and transaction charges encourages this. With fees you have to blame the producers - they opt for a theatre deal which entails the smallest or no commission charge for selling a ticket so the punter (as in all walks of life) bears the cost. When I complained to the Whitehall Box Office once about the transaction charge being levied (for post/mail costs supposedly) even though I was collecting my tickets in person I was told it was ‘for the pleasure of taking my call’. And Box Offices always blame the newspapers even though the B/O manager has often been faxed /emailed a copy of display adverts and classifieds for checking b4 they appear. The sooner everything is done online without the need for human interaction the more efficient and better value the ticket buying element will become.

  2. Michael Coveney Says:

    Good to hear from you, Peter. But I’m dismayed to see that, booking wise, you think “the sooner everything is done on line” the better, and better value. I always cherished the advice and input of box office staff when I was a young theatre goer, and still do, to a certain extent. Theatre is a social activity and wherever it is depersonalised it is lessened, in my view. How to reconcile the need for quicker, easier ticket buying and the idea that, when you buy a ticket, you’re embarking on that experience right there…You’ve started me off on a new line of thought, though…

  3. Joe Brown Says:

    Supposed advertising and marketing agencies are one of the faults with the West End.

    Years ago when I was in theatre they were simply print and distrubutions companies coming up with great artwork and concentrating on distrubuting that - not they messle in with purchasing and sales, when really they have no idea what it takes to sell a musical and simply use about a dozen ticket agents mailing list and take a few ads out on well known papers and site instead of actually finding theatregoers that suit that show…. it often makes me wonder if marketing agents - which put account persons in care of shows who really don’t have a clue about the show they are working on as they just generically assigned to a production - weren’t so “in charge” completely of productions fantastic shows like “The Drowsy Chaperone” would have had more chance of selling and advertising budgets wouldn’t be whislted away and actually be pro-active to sell

  4. Peter Harlock Says:

    God almighty - the usual whinge from Joe Brown - he’s got Box Office person written all over him and he’s years behind the times.

  5. Joe Brown Says:

    Old aged Box Office Managers and Ticketing Managers that were around when musicals lasted longer than 6 months know far much more than the current “Marketing Managers… Executives… Directors…Representitives” or what ever their current title is this week.

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